Returns & Exchanges

At LONVITALITE, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy on all unopened and unused products. If your order arrives damaged or incorrect, our team is dedicated to providing a swift resolution through a replacement or refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and a brief explanation of why you wish to return your items.

• 2.
  Prepare Your Package

  Carefully pack the unused products in their original luxury packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship the Items

  Affix the provided return label or use a tracked shipping service to send your parcel to our returns processing center.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned goods, we will process your refund or store credit within 5-7 business days.